Digital Marketing & Reputation Management Agency

Rating Matters is a Zurich-based digital marketing and reputation management agency helping local businesses attract more customers. First we get you seen through Google, AI search, SEO, websites and paid advertising. Then we build trust through genuine customer reviews and a stronger online reputation, so customers choose you.

Active Globally. Focused Locally.
Visibility
#1
in the local 3-pack
+386% profile visits
Reputation
4.9
+547 new reviews
The result
More customers choose you
Two Disciplines. One Goal.

Customers have to find you and trust you.

Visibility without reputation loses the click. Reputation without visibility never gets seen. We build both, side by side, so more people pick you.

Digital Marketing

Get found first.

Top placement on Google, visibility in AI search, a website that converts and ads that bring buyers, so people find you before your competitors.

  • Top 3 on Google Maps
  • A website that turns visitors into customers
  • SEO and ads that bring real leads
Reputation Management

Be the obvious choice.

More genuine reviews, a stronger rating and a professional reply to every customer, so people trust you before they ever walk in.

  • More 5-star reviews from real customers
  • Every review answered, on-brand
  • Unfair reviews challenged and removed
1Be seen
2Be trusted
3Be chosen
Proof, not promises
0+
Websites built
0+
Google profiles managed
0K+
Reviews collected
0M+
Review responses
0+
Reviews removed
0×
Average ROI

Industries we already operate in

RestaurantsCafésHotelsBed & BreakfastsMedicalDentalBeautySalonsSpasAutomotiveHome ServicesRetailFitnessGymsProfessional ServicesReal EstateLegalAccountingHospitalityEvent VenuesPet ServicesChildcarePlumbersElectriciansRoofingLandscapingRestaurantsCafésHotelsBed & BreakfastsMedicalDentalBeautySalonsSpasAutomotiveHome ServicesRetailFitnessGymsProfessional ServicesReal EstateLegalAccountingHospitalityEvent VenuesPet ServicesChildcarePlumbersElectriciansRoofingLandscaping
LandscapingRoofingElectriciansPlumbersChildcarePet ServicesEvent VenuesHospitalityAccountingLegalReal EstateProfessional ServicesGymsFitnessRetailHome ServicesAutomotiveSpasSalonsBeautyDentalMedicalBed & BreakfastsHotelsCafésRestaurantsLandscapingRoofingElectriciansPlumbersChildcarePet ServicesEvent VenuesHospitalityAccountingLegalReal EstateProfessional ServicesGymsFitnessRetailHome ServicesAutomotiveSpasSalonsBeautyDentalMedicalBed & BreakfastsHotelsCafésRestaurants
Your Next Step

Find out where you're losing customers.
We'll show you how to win them.

Tell us about your business. We'll look at your reputation and your visibility and come back with a clear, honest plan.

Recognition Program

Best of the Best
Business Awards

A global recognition program for highly reputable local businesses — evaluated on online reputation, Google presence, website quality and digital credibility. Selective, credible, premium.

Recognition is independent. Working with Rating Matters as a marketing client does not automatically mean receiving an award.

BEST OF THE BEST AWARD 2026® – Rating Matters
BEST OF THE BEST
AWARD 2026®

In recognition of excellence in quality, elite customer service, exceptional brand care and consistently top-rated performance

AWARDED BY
RATING MATTERS
BEST OF THE BEST
AWARD 2026®

In recognition of excellence in quality, elite customer service, exceptional brand care and consistently top-rated performance

AWARDED BY
RATING MATTERS
BEST OF THE BEST
AWARD 2026®

In recognition of excellence in quality, elite customer service, exceptional brand care and consistently top-rated performance

AWARDED BY
RATING MATTERS
Our Reputation
5.0(56 reviews)

Our Customer Feedback

Real reviews from our Google Business Profile.

Leo Stewart

5 months ago

“If you want to be at the very top of Google search in your city, there's no way around Rating Matters. Their local SEO strategies are simply unbeatable.”

Translated from German

Berina Katica

last year

“Wonderful experience with Rating Matters! The team is professional, supportive, and communication was always effortless. They truly care about their clients success. Highly recommended!”

Cleopatra Chola

5 months ago

“The team helped our shop get to the very top of Google Maps. The steady flow of new reviews builds enormous trust with walk-in customers.”

Translated from German

Aman Singh

last year

“The only company that truly took the matter seriously and went beyond my expectations. I couldn't be more satisfied anywhere else. If you're looking to grow and stand out, Rating Matters is definitely the right place to connect with.”

Martha Henderson

8 months ago

“Thanks to their optimisation of our Google Business Profiles, we now get more calls and visits. The AI-enhanced fields make us highly visible in the local pack.”

Translated from German

Darko Vatia

last year

“At last, a system that gently guides satisfied clients to share their positive experiences—without feeling intrusive. The best part? We've even had long-time customers circle back just to leave a review, which never happened before!”

Laura Schwarz

3 months ago

“We notice a clear difference in how our brand is perceived online. The automated review system fits perfectly with our high standards of customer service.”

Translated from German

Tin Karadza

2 months ago

“Top Consulting, never had a better experience. You´ll be in good hands with this Team.”

Delip Salki

last year

“The brand-aligned responses feel human, not robotic.”